step 1. SELECT YOUR MODEL
All our models are available for customization. With My Customizer select one of our 3 backpack models, choose your details and customize your zayno. You will get an impression of how your backpack will look like from a sketch.
For other customization requests we ask you to write us at firstname.lastname@example.org
step 2. CHOOSE YOUR MATERIALS
We work with the finest Italian sartorial fabrics. For our custom made products We are always sourcing for new styles and types, to offer you continuous choice.
Most of our sartorial fabrics are treated by using an eco-friendly method which makes the fabrics hydro repellant.
After the selection of the outer fabric you can select the colour of your inner lining, we offer different colour variations from this soft and luxurious material.
The last step offers you the option to engrave the tassel of the bag with a personal name or initials.
Once you finished your selections, you can add it to your cart and proceed to order.
step 3. IN-HOUSE DESIGN CHECK
Once we receive your order, we check your personal design and proceed with sharing it with our atelier.
step 4. CREATION
All our products are handmade in Italy by local artisans, created with love and care. The creation process takes time, around 10 working days, but we know it will be worth the wait.
step 5. DELIVERY
Once the bag is finished, it will be thoroughly checked by our team in order to make sure it's perfect. When checked, we prepare your bag with care, ready to be shipped. We will email you to let you know your beautiful bag is on it's way. It will then take a few days to be delivered at your door.
Once you get your zayno, you soon will not be able to imagine a life without it. We would love hearing your experiences so don't hesitate to tag us and share.