Memo Zayno Brooklyn
Pickup available at MARCONI DUE - Biella
Usually ready in 24 hours
All our orders are shipped from our warehouse in Biella, Italy. We will ship the products by courier (depending on the final destination) to your delivery address. The courier will require a signature from you (or an authorized adult) upon receipt of the products. Please note that we will not deliver products to PO Boxes.
We ship Monday to Friday, excluding local public holidays.
- Orders for in-stock items will be shipped within 24-48 hours.
- Custom products will be shipped after the customized item is produced (usually 10-15 days).
Tracking details, if applicable, are included in your shipping confirmation email.
The product is not what you were looking for or have you changed your mind? We have a 14 day returns policy which means you have 14 days after receiving the item to request a return under the right of withdrawal.
In order to make a return, please make sure that the products have not been used, worn, washed, altered or damaged and that the identification label with the disposable seal is still attached. You also need your receipt or proof of purchase.
Return shipping is not covered(*) and refunds must be sent to the original purchaser's payment method. We recommend that you send your return shipment with a tracking number, so that you can track your return shipment.
(*) There is an exception for orders in Italy, for which we offer free returns.
Please note that personalized items are not eligible for the right of withdrawal.
To help our customers take care of MIRANTICO products, we recommend the following:
- to clean the product, wipe it with a damp cloth
- avoid detergents and bleach
- clean the inner lining by hand
- do not centrifuge
- do not tumble dry
- Do not iron
- do not vaporize
What payment methods are available?
We process our payments with Shopify payments, PayPal and on delivery.
We accept all major credit cards, Ideal, Bancontact, Apple Pay, Google Pay, Shop Pay and Paypal express.
What are the exchange and return methods?
Our aim is always to make sure our customers love our products, but if you need to return an order, we'll be happy to help.
Our standard return policy is 14 days, within which you can request a return by writing an email to email@example.com. The shipping costs for exchange of goods or for returns with reimbursement are charged to the customer. For more details, see our return policy.
What are the shipping times?
In-stock products are shipped within 24-48 hours.
Custom orders and pre-orders are shipped within 10 business days.
Shipping times depend on the country where the order will be shipped to and vary from 1-2 working days in Italy and 4-6 days in Europe.
How much do shipments cost?
Our shipments have the following rates:
- Free shipping for orders over 100 euros
- For orders under 100 euros, the shipping cost is 7.00 euros.
- Free shipping for orders over 250 euros
- For orders under 250 euros, the shipping cost is 10.00 euros.
Rest of the world
- The shipping cost is 49€